New Gantter for Google Drive doesn't open older files from Google Drive
m
maks.yartsev maks.yartsev
started a topic
over 6 years ago
I wonder if anyone is experiencing the same problem.
I was using Gantter for quite a few years, at least since 2013 and thus I have dozens of projects stored on Google Drive in the old version of the app
Today I discovered that a new version of Gantter took place and it doesn't open any of my old gantter files. The screen freezes with a sign "Opening a project from Google Drive"
Does anyone have the same problem or a solution to the problem?
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Maksim
Best Answer
J
Jeremy Carr
said
over 6 years ago
A fix for this issue has been deployed. If you are still experiencing issues opening the older Gantter files please post a new topic in this forum and we will ensure a support rep helps you.
maks.yartsev maks.yartsev
I wonder if anyone is experiencing the same problem.
I was using Gantter for quite a few years, at least since 2013 and thus I have dozens of projects stored on Google Drive in the old version of the app
Today I discovered that a new version of Gantter took place and it doesn't open any of my old gantter files. The screen freezes with a sign "Opening a project from Google Drive"
Does anyone have the same problem or a solution to the problem?
--
Maksim
A fix for this issue has been deployed. If you are still experiencing issues opening the older Gantter files please post a new topic in this forum and we will ensure a support rep helps you.
Thanks
Jeremy
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Sorted by Newest FirstNikos Polyzos
I guess it is not just me here!
Please provide a solution ASAP.
thank you support team
Nikos
Raghavendra Rampura
Hello,
Our Technical team looking into the same problem. We have a workaround if you want to please try it:
* Log into Google Drive (https://drive.google.com/drive/my-drive)
* Download the gantter file locally. (single click on the file in the list and select "Download")
* Now in a drive, select "New->Gantter for Google Drive" file.
* When Gantter opens, select the "Project" menu, then "Import local Gantter File"
This is just temporary until problem resolves
Thanks,
Gantter Support Team
2 people like this
David Luksenberg
Hi,
I have the same problem here. It doesn't help that this bug was found the same day I realized the pricing model changed.
3 people like this
Bruno Pellati
Hi, I have the same problem. Quite serious, since there is no work around to access the Gantt.
Natalia Yalinich
And it seems like a problem only for corporate accounts :(
Наталья Ялинич
And I have the same!! it's disaster!!!!
1 person likes this
Fran MAr
Hi,
I have the same problem.
1 person likes this
Fabio Ariel Guarnieri
Yes, I have the same problem. I can open the new ones from google drive but not the old ones (two days ago before the new version.
I subscribe but It didn´t solve the problem.
Anyone could help us??
1 person likes this
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