FAQ

Duration to stay the same for a task even if I change the number of resources allocated. I would recommend changing the "Type" of the task to "Fixed Duration". You can adjust this on the Advanced tab of the Task Properties.

Do I need a credit card to start the trial?
No, you don't need a credit card for a free trial account. You will enter your credit card information only when you want to move to a paid subscription...
Mon, 4 Aug, 2025 at 4:04 PM
What happens if I do not subscribe after my trial is up?
After your trial has expired, you will still always have access to view your Gantter files. However, without a paid subscription (post free trial), you will...
Mon, 4 Aug, 2025 at 4:03 PM
What are the accepted payment methods?
Monthly Payment: Online via credit card  Annual payment: Online via credit card/ Paypal, for annual purchases 20 or more users Annual for more than ...
Mon, 4 Aug, 2025 at 4:01 PM
Do you offer special nonprofit and EDU pricing?
Yes, We offer a 30% discount on all licenses purchased by non profits and a 50% discount on all licenses purchased by EDU’s. Contact sales@gantter.com for m...
Mon, 4 Aug, 2025 at 3:35 PM
Can I submit a help ticket?
Yes. You can submit a help ticket by emailing info@gantter.com or by going to our website (www.gantter.com) and clicking "submit a ticket." 
Mon, 4 Aug, 2025 at 3:38 PM
Viewing / Editing Access
Anyone you share a file with can view the file without purchasing a subscription. Only users who need to create or edit Gantter files will be required to pa...
Mon, 4 Aug, 2025 at 3:58 PM
Can multiple collaborators edit a schedule at the same time?
Yes. Our real-time editing feature will allow you and multiple collaborators to edit the same schedule at the same time. You can even communicate with your ...
Mon, 4 Aug, 2025 at 4:01 PM
Can Gantter sync with Google Calendar?
Yes,  on Gantter go to the project menu, click sync to google task checkbox. Go to Google Calendar and enable task view option from My calendar menu. Le...
Mon, 20 Jul, 2020 at 3:00 PM
How to update start date earlier than today’s date?
Simply change your Project Settings by going to the project menu in the top left corner. You will be brought automatically to the general tab where you will...
Mon, 4 Aug, 2025 at 4:07 PM
What is the difference between Gantter Cloud, Drive, And Gsuite?
The biggest difference between Gantter for Google Drive or G Suite and Gantter Cloud is where the files are stored. For Google editions, the files are store...
Mon, 20 Jul, 2020 at 3:01 PM