FAQ

Duration to stay the same for a task even if I change the number of resources allocated. I would recommend changing the "Type" of the task to "Fixed Duration". You can adjust this on the Advanced tab of the Task Properties.

Do I need a credit card to start the trial?
No. You don't need a credit card for a free trial account. You will enter your credit card information only when you want to move to a paid subscription...
Tue, 18 Jun, 2019 at 10:39 AM
What happens if I do not subscribe after my trial is up?
After your trial has expired, you will still always have access to view your Gantter files. However, without a paid subscription (post free trial), you will...
Tue, 18 Jun, 2019 at 10:40 AM
What are the accepted payment methods?
Monthly Payment: Online via credit card  Annual payment: Online  / Paypal, for annual purchases 20 or more users Annual for more than 20 users: Purc...
Wed, 29 Apr, 2020 at 8:19 AM
Is a subscription auto renewed?
Yes, when purchasing a subscription, monthly or annually are auto renewed.
Thu, 4 Jul, 2019 at 10:12 AM
What can I do in manager subscription?
Buy and cancel licence Assign users to license Download all of your invoices through The following are the links to the Manage Subscript...
Mon, 20 Jul, 2020 at 2:24 PM
Do you offer special nonprofit and educational pricing?
Yes, Contact us at sales@gantter.com to request your discount.
Tue, 18 Jun, 2019 at 10:43 AM
Can I submit a help ticket?
Yes. You can submit a help ticket by emailing info@gantter.com
Tue, 18 Jun, 2019 at 10:44 AM
Viewing / Editing Access
Anyone you share a file with can view the file without purchasing a subscription. Only users who need to create or edit Gantter files should pay for subscri...
Tue, 27 Aug, 2019 at 8:55 AM
Can multiple collaborators edit a schedule at the same time?
Yes. This is permitted for Google editions. Real-time editing will allow you and multiple collaborators to edit the same schedule at the same time.
Tue, 18 Jun, 2019 at 10:46 AM
Can Gantter sync with Google Calendar?
Yes,  on Gantter go to the project menu, click sync to google task checkbox. Go to Google Calendar and enable task view option from My calendar menu. Le...
Mon, 20 Jul, 2020 at 3:00 PM