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New Gantter does not support the old chart

Just following up on the link in issue previous report


https://gantter.freshdesk.com/support/discussions/topics/33000001476/page/2?url_locale=


I am still having problems (NZ time as of today) with the import even though tried following the steps on the suggested link. 


Can you please help/advise what next to do? Or is this being looked at still?


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Elaine,


If you can share the file you are having issues with to jcarr@gantter.com we can take a look.


Thanks

Thanks I will email this through 

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